FAQs
Products
What kind of material do you use and what thicknesses do you carry?
We use high-quality acrylic materials, including clear cast and extruded acrylic. We carry a variety of thicknesses to suit different applications, ranging from 1mm to 30mm. If you have specific requirements, please let us know, and we can recommend the best material and thickness for your project.
What is the benefit of acrylic over glass?
Acrylic is stronger, more impact resistant, lighter in weight, won’t shatter, is easier to fabricate, and can be easily formed.
What’s the difference between acrylic and plexiglass?
None. Plexiglass is a brand name of acrylic. Lucite is also a brand name of acrylic.
Order & Quote
Can you customize the size or shape of my acrylic products?
Yes, we can customize the size and shape of your acrylic products to meet your specific requirements. Whether you have a detailed design or need our assistance in creating one, our team is here to help. Please contact us with your specifications, and we'll provide you with a tailored quote.
What kind of acrylic products do you specialize in?
We specialize in a wide range of acrylic products, including custom displays, light fixtures, food service trays, medical and laboratory devices, retail displays, signage, and more. If you have a specific project in mind, please contact us, and we'll be happy to discuss how we can help.
Can you print my logo/artwork on the acrylic products?
Yes, we offer UV acrylic logo printing services that allow us to print bright, colorful, and crisp images directly onto your acrylic products. You can provide us with your logo or artwork, and we'll ensure it is printed to your specifications.
Can I place an order online?
No, we currently do not accept orders online. You can contact us with your specific design requirements, and we will provide you with a quote.
How can I request a quote for a custom design?
If you have a specific design in mind, you can contact us directly. Our team can either work with your design or help create one for you. We will then send you a quote based on your requirements.
How do I request a quote for a product from your portfolio?
If you find a product that fits your needs in our product portfolio, simply click the "Request for Quote" button on the product page. We will respond with a quote as soon as possible.
What is the minimum order quantity (MOQ) for custom products?
We can custom-produce from 1 unit to unlimited quantities. However, some products require a minimum order quantity (MOQ), which will be specified in the quote or on the product page.
How long does it take to receive a quote?
We strive to revert with a quote as soon as we can after receiving your request. The time may vary depending on the complexity of the request.
Can I get a sample before placing a large order?
Yes, we can provide samples. Please contact us to discuss your needs, and we will include sample costs and details in the quote.
How long does it take to produce a sample, and what is the cost?
The time and cost to produce a sample vary depending on the complexity and specifics of your design. Typically, it takes about 1-2 weeks to produce a sample. Please contact us with your design details, and we will provide you with a more accurate timeline and cost estimate.
Shipping & Delivery
How will you pack & ship the acrylic items?
We use tried and true packaging methods to ensure your acrylic items arrive intact. Each product is carefully packed using protective materials, and we offer custom packaging solutions if needed.
Do you ship internationally?
Yes, we can ship our products worldwide. Shipping rates will be included in your product quote.
Payment
What types of payment do you accept?
We accept various forms of payment. The specific payment options will be detailed in your quote.
Product Care
How can I clean my acrylic product?
Use soap and water. Do not use chemical based cleaners.
If you have any other questions or need further assistance, please do not hesitate to contact us. We look forward to working with you and bringing your custom acrylic projects to life.