Privacy policy

Introduction

The Acrylic Factory Sdn Bhd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.


Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Visit our website
  • Place an order
  • Subscribe to our newsletter
  • Contact us via phone, email, or live chat
  • Participate in surveys or promotions

The information we collect may include your name, email address, phone number, mailing address, payment information, and any other information you provide.


Use of Your Information

We use the information we collect to:

  • Process and manage your orders
  • Provide customer support
  • Send you promotional information, updates, and newsletters
  • Improve our website, products, and services
  • Conduct market research and analysis
  • Comply with legal obligations


Disclosure of Your Information

We may share your information with:

  • Third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
  • Law enforcement or regulatory agencies if required by law.
  • Other parties with your consent or as directed by you.


Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.


Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.


Your Rights

You have the right to:

  • Access and obtain a copy of your personal data on request
  • Require us to correct any inaccuracies in your personal data
  • Require us to erase your personal data in certain situations
  • Object to the processing of your personal data for direct marketing purposes


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Acrylic Factory Sdn Bhd
No 616, Jalan 22, Taman Perindustrian Ehsan Jaya,  
52100 Kepong, Kuala Lumpur 
Tel : +6012-234 9901 / +6012-925 1491
Email: sales@acrylicfactory.com



Last Updated: 13 July 2024